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Responsibilities
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Business Mentor Activities:
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o Manage all Business Mentors (BMs) in your region, ensuring high-quality Program implementation
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o Regular field visits (3-4 days a week) including at least 6 business spot checks per week to assess training and mentoring by the Business Mentors and overall performance of businesses.
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o Spearhead the Village opening process in all the sub-counties
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o Guide Business mentor on SBs and PRs grant applications for viable businesses and approve prior to submitting them to the Regional Manager for review
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o Ensure BMs work plans are developed and followed and timely shared via google document
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Bi-weekly meetings and Induction Training for Business Mentors:
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o Prepare bi-weekly meeting and agendas, and ensure they are always updated and shared
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o Train BMs on new forms that need to be collected, constantly reinforcing the importance and value of the data we collect and helping BMs troubleshoot issues as needed.
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o Work with M&E during each Biweekly to confirm that the BMs have collected the proper forms and uploaded them to the database
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o Lead and conduct Induction Training/onboarding for new BMs. This includes working closely with Country Staff to prepare agenda, schedule Field Visits, prepare materials
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o Work with Finance team to ensure that all, induction and bi-weekly materials are printed or made available in a timely manner
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Program Reporting:
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o Work with the Regional Manager to Collect, Develop, validate, consolidate, revise and submit BM work plans in a timely manner.
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o Monitor the collection of the Mentoring Checklist and activity reports
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o Submit reports and minutes of any meeting attended on behalf of Village Enterprise.
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o Ensure updated reports on attendance is tracked and entered in relevant filing system
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Managing partnerships:
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o Help establish a relationship with Local Government officials, community leaders and other stakeholders
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o The Field Associate represents the organization at district and Sub County/ County level including general meetings with Local government leadership, humanitarian actors, local authorities, protocol meetings, security meetings, as well as sector program meetings in consultation with the Regional Manager.
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o Provide management with reports and feedback from government and partnership meetings as needed
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o Support the BMs to register all Business Savings groups with relevant Government authorities
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o Develop and implement the district and sub county entry and expansion strategy in collaboration with the Regional Manager.
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o The Field Associate provides general support, guidance, and serves as focal point during program planning and reporting.
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Internal activity coordination:
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o Participate in weekly Innovation Team meetings, actively participating and bring a positive field perspective to the team
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o Ensure BMs Collect and submit success Stories with photos as needed
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o Support BMs in the implementation of pilots, studies and data collection as needed
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o Provide feedback and support to overall program, pilots and strategic expansion
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o Work with the innovations team to train other partners or organizations
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o Roll out pilots as well as act as focal persons for capturing ideas, learnings from the Business mentors and communities and share with the innovations team.
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o Work with M&E to deliver quality BM refresher activities
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o Support in BMs in phone troubleshooting and in guiding BMs through quality data collection protocols
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Vision trip and Donor Visits:
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o Represent Village Enterprise values and program to donors, Vision Trips and visiting staff
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o Work with management to arrange field scheduling for visitors
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o Coordinate all preparations at the field level
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o In some cases, work on the weekends to accommodate donor and staff visits
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Business Mentor Performance Reviews, Capacity Building and professional development:
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o Submit quarterly reports to the RM, Human Resource Coordinator on Business mentor performance
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o Work with the Human Resource Coordimnator, RM to identify professional development opportunities for BMs and implement them
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o Work with the HRC to conduct performance reviews for BMs
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o Assist with the improvement and development of monitoring activities and materials for business mentors
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Communication and Management:
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o Attending and active participation in regular weekly meetings with supervisors and other forums as convened (MMMs, FA Calls, One on ones etc)
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o Ensure BMs Collect and submit success Stories with photos and bring to the attention of the Communications associate eye catching programmatic scenarios for follow up.
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o The Field Associate ensures that VE procedures and donor regulations applicable to a project implemented in the area of operation concerning program, logistics, fraud control, protection of vulnerable groups and special interest groups in collaboration with the HRC and RM.
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Logistics:
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o Field Associate is in charge of overseeing and reporting on the logistics the field team including enforcement of field safety guidelines and adherence.
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o Responsible for monitoring and reporting equipment usage and storage, planning, and maintenance of equipment and the functioning of the means of communication appropriate for the respective field staff.
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o The Field Associate is responsible for overseeing the management of day-to-day field operations including monitoring and reporting on staff attendance, staff leave and authorization of minor emergency field expenses in consultation with the HRC/RM.
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o Timely filing and safekeeping of necessary program documents i.e attendance, work plans
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o Regular and accurately updating of web based documents like google sheets, google documents with relevant programmatic information.
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SAFEGUARDING: "Safeguarding at Village Enterprise is everyone’s responsibility"
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o Conduct regular safeguarding audits among the BSGs and BGs to identify potential risks
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o Responsible for distribution of safeguarding stickers to all BMs
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o Ensure compliance with the Organizations’ safeguarding policies and Code of Conduct in all programs, operations and practices.
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o Continuously sensitize Entrepreneurs about possible risks of child abuse, sexual/financial exploitation, prevention and response mechanisms.
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